Terms of service
The agreements for our pet care partnership.
Clear expectations help us keep your pets safe, happy, and cared for.
Service agreement
By booking services with Newberry Pet Sitting, you agree to the following terms and conditions. These terms ensure the safety and well-being of your pets and our staff.
Booking & cancellations
Reservations are required for all services. We understand plans change; however, cancellations within 48 hours of service may be subject to a cancellation fee.
Pet health & safety
- All pets must be up to date on required vaccinations
- Owners must disclose any history of aggression or illness
- We reserve the right to refuse service for unsafe conditions
Liability
While we provide the highest level of care, homeowners are responsible for maintaining a safe environment for their pets. Every booking is covered by our back-up sitter guarantee for consistent care.
Last updated: January 2026